Customer Service: Part 2 – Fixing Bad Service
Over the past six months, I have been going through the process of buying a new house and moving. Along the way, I’ve had a mixture of both positive and […]
Jamie
Customer Service: Part 1 – Why Focus on Good Service?
Whether you’re the one buying or selling services or products, you deal with some form of customer service everyday–probably several times a day–even if you’re just sitting at home on […]
How to Conquer Hard Water Stains
Hard water stains are a common problem in areas with tap water that has a high concentrations of minerals, and particularly for homes without water softeners. Hard water stains can […]
Tips to Streak-free Windows
Window cleaners and home owners alike are always asking me what is the best soap for cleaning windows. Should I use a commercial soap or just dish soap? Is ammonia […]
Extend Your Reach (with a Waterpole)
One question I get a lot is how to reach higher than the 30 or so feet the longest aluminum extension poles reach. Whether it is to reach one awkward […]
Guest Post: 3 Tips for “Streak-free” Business Networking
This week’s article is a guest post from Larry Miller–window cleaner, IWCA member, and owner of the company Larry Miller, Inc. Power networking for your business is a lot like professional […]