Customer Service: Part 4 – Good Service Goals
The way we see it, there are a few main goals to work toward to achieve great customer service. These are specifically geared toward how we serve customers at Detroit […]
Window Cleaning Business
Customer Service: Part 3 – Good Service Mantras
Customer service became a topic of conversation at work recently, after I saw a great article on it in the most recent issue of American Window Cleaner magazine. Customer service […]
Customer Service: Part 2 – Fixing Bad Service
Over the past six months, I have been going through the process of buying a new house and moving. Along the way, I’ve had a mixture of both positive and […]
Customer Service: Part 1 – Why Focus on Good Service?
Whether you’re the one buying or selling services or products, you deal with some form of customer service everyday–probably several times a day–even if you’re just sitting at home on […]
Guest Post: 3 Tips for “Streak-free” Business Networking
This week’s article is a guest post from Larry Miller–window cleaner, IWCA member, and owner of the company Larry Miller, Inc. Power networking for your business is a lot like professional […]
The 3 Keys to Your Success
How do you make this year your best? By wanting it. By doing it. Building your business is all about accomplishing little things, consistently, until those little things become bigger […]