So your professional window cleaning business is a success. The schedule is full, the customers are happy, you are getting paid, and the taxes are getting taken care of.
Now, how can you prepare your business to grow and take it to the next level?
This is a common question that lots of professional window cleaning companies ask.
Here are some tips to help you start training yourself for your next level of growth.
1. Know your current numbers
Growth for growth’s sake is not so great. But being purposeful and doing more of your most profitable work makes everyone happy! Spend time going in depth with your numbers. What type of accounts are your most profitable? How many man hours do you spend on most of your jobs? How much time do you spend driving to jobs? At your current price structure, how much can you afford to pay a new worker or two? What does it cost to operate your vehicle? How much do you spend on your professional window cleaning equipment as a percentage of your revenue?
I know… there are a lot of questions! The reality is that these questions will help you to prepare for growing.
There’s an old saying: Questions will teach you more than answers ever will!
2. Systemize and document your processes
Systemizing your process means being more intentional and organized about everything you do for your business. You are already running a successful business. Document the way that you do everything so that eventually, you can have team members do those things for you. Systemize and document how you bid, how you perform services, how you follow up, how you schedule, and even how you prepare for jobs.
Check out Michael Gerber’s book, The E-Myth Revisited for a great discussion about how to prepare your business and yourself.
3. Invest in equipment that is easy to use and easy to train
Identify the services that only you can do. How many of those types of services do you perform? For example, do you do a lot of ladder work? Think about investing in a Pure Water system to eliminate ladders. Do you do a lot of tricky skylights? Check out the Unger SpeedClean Indoor Window Cleaning Kit and pads to do these jobs faster. Investing in specialty, professional window cleaning supplies will help you get new team members up to speed much more quickly and help you work more safely.
4. Identify accounts that are a great fit for your growth
When you started your company, you picked the types of accounts that fit your business best at that time. Now, it’s time to revisit that and reassess. Saying yes to every potential customer or service they need is not necessarily the best idea for your business or your growth. But, if you know the type of customer that makes your business successful, then that can make it easier to figure out who to pursue as you continue to grow.
Growth has its own set of challenges. Just like with your early success, the answers to these questions are going to have to come from you. You will be the difference maker that drives your business to new levels!
These tips can help prepare you to get to where you want to be and grow your business.
Let us help you on your way, whatever stage your window cleaning journey. We’re here to offer the best professional window cleaning equipment and customer service out there. Look for more tips here on our blog, our Instagram, our Facebook, our YouTube, and our website.