IWCA 2020 Recap
The International Window Cleaning Association convention, held in Savannah, GA, in January 2020, gathered window cleaners from all around the country to learn and share about the industry. The strength […]
How to Expand Your Business with a Pure Water System
A Pure Water System can invigorate your business and take it to the next level. Here are some tips on how you can make that a reality. What’s your budget? […]
How to Choose a Pure Water System
A Pure Water System can be a big investment for your business, but it can also take your business to the next level. Below, we have a few questions you […]
Customer Service: Part 5 – Ending on a Positive Note
Over the past few weeks we’ve discussed a number of topics relating to customer service. We’ve talked about what makes it good or bad, the state of customer service, mantras […]
Customer Service: Part 4 – Good Service Goals
The way we see it, there are a few main goals to work toward to achieve great customer service. These are specifically geared toward how we serve customers at Detroit […]
Customer Service: Part 3 – Good Service Mantras
Customer service became a topic of conversation at work recently, after I saw a great article on it in the most recent issue of American Window Cleaner magazine. Customer service […]